In June I’m speaking at IIR’s BSS Summit 2009 in Amsterdam. For me the principle attraction of IIR billing events is the opportunity to discuss the future of billing and payments and look at some of the trends in the market. These events always attract people who share this interest and it’s good to catch up with some of the ‘usual suspects’ as well as meet many new faces.
IIR’s BSS Summit 2009 will mark the 16th anniversary of the flagship event in our Telecoms Billing, Customer Care and Revenue Management portfolio. Previously known as BIMS and Billing Systems, the event has earned its credentials as the essential meeting place for billing and IT professionals in the EMEA region.
The event delivers a comprehensive conference with an Operator-only speaker panel, interactive masterclass and discussion sessions, networking events and the leading exhibition of BSS suppliers. Attendees will benefit from a full update on how to effectively develop billing, IT, customer care and revenue management strategies and how it should evolve in the future.
The aim of the event is to discuss and define best practice and share experiences of achieving innovation in billing and BSS.
In addition to pre and post conference seminars and tutorials, the main conference will examine issues across the following topic streams:
· Driving Efficiency And Best Practice In Billing
· Strategy and Transformation In Billing And BSS
· Revenue Assurance and Collections Strategies
· BSS Strategies for Convergence
· CRM and Customer Experience
· New Business Models / Mobile Broadband
· Real Time Charging
· Business Process Management
· Business Intelligence
The event will be held 8-11 June, Hotel Okura, Amsterdam.