Vodafone billing

Finally got my bill straightened out and a proper explanation of the problem. With thanks to Amy and Lee from the forum intervention team for resolving this. The team is a real asset to the business. I’d like to see other businesses tracking online customer satisfaction and proactively picking up problems.

2 thoughts on “Vodafone billing”

  1. It’s not a specific forum. The team monitor online forums & blogs to identify issues they can help with. If you want to let me have your details I’m happy to pass them on.

    Like

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s