I’ve just received a new gadget from NatWest to improve the security of online banking. In order to undertake certain transactions like setting up or making a payment I’m asked to put my debit card into the gadget, enter my PIN and then enter the one time password generated by the device into the website. Nice to see NatWest taking online security seriously. Some of the other banks are also issuing similar gadgets and I expect this to become the norm for online banking (at least until the techies come up with something better!).