What’s going on at Skype?

What’s going on at Skype – they seem to be falling further & further behind the competition & moving away from what we all thought they wanted to be – different …

  • Uncompetitive SkypeOut rates
  • Very limited choice of UK area codes for SkypeIn
  • Call connection charges
  • Skype Prime – premium rate stuff with a huge Skype rake-off

Is this really the way to build customer loyalty? Very mysterious!

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