What’s going on at Skype – they seem to be falling further & further behind the competition & moving away from what we all thought they wanted to be – different …
- Uncompetitive SkypeOut rates
- Very limited choice of UK area codes for SkypeIn
- Call connection charges
- Skype Prime – premium rate stuff with a huge Skype rake-off
Is this really the way to build customer loyalty? Very mysterious!